• Full name 
• Phone number 
• Email address 
• Mailing address 
• Date of birth 
• Driver’s license number (when required for insurance quoting) 
• Vehicle, property, or insurance-related information 
• IP address and website usage data (cookies and analytics) 

We collect information through:

• Online forms on our website 
• Phone calls, SMS, and email communications 
• In-person interactions 
• Insurance applications and quote requests 
• Website cookies and tracking technologies 

We use your information to:

• Provide insurance quotes and services 
• Process applications and policy requests 
• Communicate account updates and service-related messages 
• Schedule appointments and follow-ups 
• Send billing and policy reminders 
• Improve customer service and website experience 
• Comply with legal and regulatory requirements 

We do not sell your personal information.

We may share your information only when necessary, including:

• Insurance carriers and underwriting partners (for quotes and policies) 
• Service providers who support our operations (e.g., CRM, email, SMS platforms like RingCentral) 
• Legal or regulatory authorities when required by law 

We do not share SMS consent or phone numbers with third parties or affiliates for marketing purposes.

Our website may use cookies and analytics tools to:

• Understand website traffic 
• Improve user experience 
• Measure marketing performance 

You may disable cookies through your browser settings.

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

You may:

• Request access to your personal information 
• Request corrections or updates 
• Request deletion where applicable 
• Opt out of communications at any time 

If you have any questions about this Privacy Policy, contact us:

Soto Insurance Agency, Inc.
Phone: (951)742-8303
Email: gsoto3@farmersagent.com - gerardo@sotoinsuranceagency.com
Address: 23846 Sunnymead Boulevard Suite 1, Moreno Valley, CA 92553 United States

Phone numbers collected for SMS consent will not be shared or sold to third parties or affiliates for marketing purposes.

If you opt in to receive SMS messages from Soto Insurance Agency, you may receive messages related to:

• Appointment reminders 
• Insurance policy updates 
• Billing inquiries 
• Document requests 
• Account notifications and follow-ups 

Example message:
“Hello, this is Soto Insurance Agency reminding you of your upcoming appointment on [Date]. Reply STOP to opt out.”

Message frequency may vary depending on your interaction with our agency.
You may receive approximately 1–4 messages per week depending on account activity.

Standard message and data rates may apply depending on your mobile carrier plan. Charges may vary for domestic or international messages.

You may opt in to receive SMS messages through:

• Website forms 
• Paper applications 
• Verbal consent during communication 
• In-person enrollment 

You may opt out at any time by replying:

STOP

You will no longer receive SMS messages after opting out, except for confirmation messages.

For assistance, reply:

HELP

Or contact us directly at:
Phone: (951) 742-8303
Email:gsoto3@farmersagenct.com - gerardo@sotoinsuranceagency.com

• Message and data rates may apply 
• Message frequency may vary 
• Reply STOP to unsubscribe 
• Reply HELP for support 
• See our Privacy Policy for more details 

This SMS program is used strictly for customer service and transactional communication related to insurance services. Marketing messages are only sent with explicit consent.